Refund policy

Refund & Return Policy

All sales are final.

Due to the nature of our products, we do not offer refunds, returns, or exchanges under any circumstances. This includes, but is not limited to:

• Buyer’s remorse

• Incorrect item selection

• Opened or used products

• Sealed products (including trading cards, packs, or collectibles)

Once an order has been placed and processed, it cannot be canceled or modified.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with clear photos and your order number. We will review the issue and determine an appropriate resolution at our discretion.

Shipping Responsibility
We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. All orders include tracking information.

By completing a purchase on our store, you agree to this policy in full.

If you have any questions, please contact us at:
CS@PokeNukezNYC.com